Product Status Active
Support Status Active | Support Schedule for Previous Versions
Latest Version 3.3.0 - Released Dec 22, 2023
SLA Target Tier Tier 2

Priority Release Type Acknowledgement Resolution Notification Frequency
Critical/Urgent Hot Fix 4 business hours 1 month 1 week
High Maintenance 8 business hours 6 months 2 months
Medium/Normal Scheduled 2 business day 18 months 6 months
Low Scheduled 4 business days None None
MET/TEAM Update Available
Incident Report for MET/TEAM®
Resolved
Posted Dec 09, 2021 - 08:00 UTC