Product Status

Active

Support Status

Active | Support Schedule for Previous Versions

End of Life Date

Jun 30, 2026

End of Support Date

Dec 31, 2029

Latest Version

3.4.0 - Released Oct 3, 2025

SLA Target Tier

Tier 2

Priority	Release Type	Acknowledgement	Resolution
Critical/Urgent	Hot Fix	4 business hours	1 month
High	Maintenance	8 business hours	6 months
Medium/Normal	Scheduled	2 business days	18 months
Low	Scheduled	4 business days	None

CVE-2021-44228 (Log4j) Impact to MET/TEAM

Incident Report for MET/TEAM®

Resolved

SAP has reported that the referenced issue does not impact Crystal Reports Runtime (https://answers.sap.com/answers/13548409/view.html). Therefore, MET/TEAM is not impacted by CVE-2021-44228.

Posted Dec 13, 2021 - 21:34 UTC

Update

SAP is aware of the issue and is working to resolve it. Once we have a resolution there, we will determine what needs to happen on our end to apply the fix.

Posted Dec 13, 2021 - 16:43 UTC

Investigating

Late last week, a security flaw was identified in Log4j, a widely-used logging library from Apache (https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-44228). While the MET/TEAM application itself does not use this library, our reporting engine, SAP Crystal Reports, does. We are awaiting further information from SAP about how they have dealt with this issue. Once we have additional answers, we will update this incident.

Posted Dec 13, 2021 - 03:52 UTC