Product Status Active
Support Status Active
End of Life Date Jun 30, 2026
End of Support Date Dec 31, 2029
Latest Version 3.4.0 — Released Oct 3, 2025
SLA Target Tier Tier 2
Priority Release Type Acknowledgement Resolution
Critical/Urgent Hot Fix 4 business hours 1 month
High Maintenance 8 business hours 6 months
Medium/Normal Scheduled 2 business day 18 months
Low Scheduled 4 business days None

OptiCal Unavailable

Incident Report for MET/TEAM®

Resolved

OptiCal is back to full availability.
Posted Sep 11, 2026 - 14:31 UTC

Investigating

OptiCal is currently unavailable, we are investigating and working to resolve the outage as soon as possible.
Posted Sep 11, 2026 - 08:02 UTC
This incident affected: MET/CAL (OptiCal™).